Welcome to LuxeBasket.online. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (“Services”). By using LuxeBasket.online, you agree to be bound by these Terms, our Privacy Policy, and any additional terms applicable to certain programs in which you may elect to participate. If you do not agree with any of these terms, please do not use our website.
1. Acceptance of Terms
By accessing or using LuxeBasket.online, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You also agree to be bound by these Terms and all applicable laws and regulations. These Terms may be updated or revised at any time without prior notice.
2. Website Use and Restrictions
You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal shopping purposes. You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to any portion of the website.
- Disrupt or interfere with the website’s performance or its security features.
- Republish, reproduce, or exploit any content for commercial purposes without our written consent.
- Misrepresent your identity or impersonate another person.
3. Account Registration
To access certain features of the website, you may need to register for an account. When creating an account:
- You agree to provide accurate, current, and complete information.
- You are solely responsible for all activities that occur under your account.
- You must maintain the confidentiality of your login credentials.
- You agree to immediately notify us of any unauthorized use of your account.
LuxeBasket.online reserves the right to suspend or terminate accounts that violate these Terms or are suspected of being fraudulent.
4. Orders and Payments
4.1 Order Acceptance
All orders placed through LuxeBasket.online are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion. Reasons for refusal may include but are not limited to: limited product availability, inaccuracies in product or pricing information, or suspicion of fraudulent activity.
4.2 Pricing
Prices for all products are listed in Indian Rupees (INR) and are subject to change without notice. While we strive to ensure accurate pricing, errors may occur. If we discover a pricing error, we will notify you and give you the option to confirm the order at the correct price or cancel it.
4.3 Payment Methods
We accept major payment methods, including debit/credit cards, UPI, and other digital payment gateways. By placing an order, you authorize us to charge your selected payment method for the full order amount.
5. Shipping and Delivery
We aim to process and dispatch orders promptly. Shipping times and costs vary depending on location and selected delivery method.
- Estimated delivery time: 3–10 business days (India only).
- Delays may occur due to unforeseen circumstances such as weather, public holidays, or courier issues.
- Once shipped, you will receive a tracking number via email or SMS.
- LuxeBasket.online is not responsible for delays caused by third-party logistics providers.
6. Returns, Refunds, and Cancellations
Please refer to our Refund Policy for detailed information on returns, exchanges, and cancellations. In summary:
- Returns must be requested within 7 days of delivery.
- Products must be unused, in original packaging, and accompanied by proof of purchase.
- Certain items like personal care, perishables, or customized products are non-returnable.
- Refunds, if approved, will be processed to your original payment method within 7–10 business days.
7. Intellectual Property Rights
All content on LuxeBasket.online, including text, images, graphics, logos, icons, software, and layout, is the property of LuxeBasket or its content suppliers and is protected by applicable intellectual property laws.
You may not:
- Copy, reproduce, modify, distribute, or display any portion of the site’s content without our prior written consent.
- Use our trademarks, logos, or branding in any way that may cause confusion or imply association.
8. User Content and Conduct
If you post reviews, comments, or other content on LuxeBasket.online:
- You grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, reproduce, publish, and distribute such content.
- You agree not to submit content that is offensive, defamatory, or violates any laws.
- We reserve the right to remove or edit any user content at our discretion.
9. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience only.
- We do not endorse or take responsibility for any third-party content, products, or services.
- Accessing third-party websites is done at your own risk and subject to their own terms and policies.